Client Care Coordinator

Home Care Assistance (Montreal) Inc., one of the fastest growing home care agencies specializing in senior care, is looking to hire a Client Care Coordinator.

The candidate must have relevant experience, be highly organized with strong attention to detail. Fluently bilingual, they must have a caring attitude, excellent people skills and enjoy helping seniors. Comfortable with technology, they must be proficient in Word and Excel. A background in health care/social services though not required would be an asset.

Responsibilities include:

• Handle client inquiries including the marketing of company services
• Work with supervisor to ensure quality caregivers are matched with appropriate clients
• Confirm and verify care giving schedules and ensure all available shifts are covered, and caregivers fulfill their scheduled responsibilities
• Finalize weekly schedules for payroll and billing purposes
• Participate in after hours on-call duty to ensure 24 hour availability for staffing/client concerns
• Build proficiency with ClearCare, our office scheduling software and ensure the accuracy of all maintained records
• Establish and maintain positive relationship with caregivers
• Build and expand the Home Care Assistance name within the community
• Attend and participate in local events on behalf of Home Care Assistance

Kindly forward your resume to [email protected] www.homecareassistancemontreal.ca